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Price Promise Guaranteed

At Better Lights we always guarantee the lowest prices. We don’t just promise to match the price of any of our competitors, we promise to beat it. If you find the same product at a lower price elsewhere, just let us know and we guarantee to match it. We will also give you £1 back off your order.

We are that positive that our prices are the cheapest in
the UK, all our products are Price Promise Guaranteed.

Criteria For Price Promise Guaranteed

Price Promise Guaranteed

Any references made to 'Price Match Guarantee' or similar price match promotions require the following criteria to be met for the claim to be valid:

  • The product(s) in question offered at the lower price MUST be identical to ours.
  • The product(s) MUST be in stock at the alternative supplier.
  • The product(s) MUST be freely available for collection or delivery.
  • The total price includes any shipping charges.

How To Claim

If you have found a better price from one of our competitor’s and it matches the criteria, give us a call on 0333 003 1960. When you call you will be asked for the following:

  1. The product name, and Better Lights product code
  2. The competitor's product name, price and product code
  3. The address of the web site offering the lower price (NOT a price comparison site)

If we can confirm that one of our listed competitors are offering the same product at a lower price we will match it!

Please note: The price guarantee excludes installation charges and delivery. We can only match prices for one of each product per customer and prices of bulk purchases are not included.

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